Terms and conditions
General terms and conditions
1. Area of application
The following general terms and conditions apply to all orders via our online shop (Kick-Bike-Scooter.com). Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Kick-Bike-Scooter.com part of the Solar Enterprises group.
By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email. The electronic order entry in our system is binding. A Message delivery is delayed under certain circumstances, or may be disturbed when the transmitter / receiver.
3. Contract language, contract text storage
The language (s) available for the conclusion of the contract are: German, English, Dutch
We save the contract text and send you the order details and our terms and conditions in text form. The contract document can be accessed in our customer login.
4. Terms of delivery
In addition to the stated product prices, shipping costs may also apply. More detailed regulations under possibly shipping costs can be obtained from the offers.
We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.
We do not deliver to packing stations.
Customers are responsible for addressing, accessibility and choice of delivery address.
The following payment methods are generally available in our shop:
Payment in advance
With the advance payment, we will provide our bank details in an e-mail and deliver the goods after payment.
SEPA direct debit
By submitting the order, you give us a SEPA direct debit mandate. We will inform you about the date of the account debit (so-called prenotification). By submitting the SEPA direct debit mandate, we ask our bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited. The account is debited before the goods are shipped. The period for the advance notice of the date of the account debit (so-called prenotification period) is 1 days.
As part of the PayPal payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.
If you have chosen the PayPal payment method, in order to be able to pay the invoice amount, you must be registered there or register as a guest with your email address and authenticate with the respective access data. The payment transaction is automatically carried out by PayPal immediately after confirmation of the payment order. You will receive further possible information during the ordering process.
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to process the order process via Amazon and pay the invoice amount, you must be registered there or first register and legitimize with your access data. There you can choose the delivery address and payment method saved by Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected to our online shop, where you can complete the ordering process. Immediately after ordering, we ask Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.
Possibly various other payment providers
See General Conditions for Payment / Shipping
6. Retention of title
The goods remain our property until full payment.
7. Transport Damage
If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance. Good documentation based on clear photos is important at all times.
8. Warranties and guarantees
The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
Client Service: Phone +32 / (0)479 - 930 521 available 9am-19pm or by Mail: firstname.lastname@example.org available 24/7.
9. Legal responsibility
We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents:
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty
• for guarantee promises, if agreed, or
• as far as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.
In addition, claims for damages are excluded.
10. Dispute settlement
The European Commission provides a platform for online dispute resolution, which you can find here. If necessary, we are ready to take part in an out-of-court arbitration procedure before a consumer arbitration board.